Frequently Asked Questions

HOW DO I PLACE A BULK ORDER?

If you desire to purchase more than 5 collections, please use this form to submit your request, and an invoice will be emailed to you.

WHAT IS THE RETURN/REFUND POLICY?

*Full Refund (if not satisfied) within 15 days of customer receipt

*Must provide proof of order confirmation

*Product must be in reusable or resaleable condition

*Customer is responsible for return shipping

*We only honor sales, discounts, and coupons as established by Levi&Toonk LLC

Refund requests must be made in writing through email.

WHEN WILL I RECEIVE MY ORDER?

Typically, products will ship within 24 hours of order receipt and customers will receive a confirmation email/tracking number. Shipping is standard and will take approximately 2-3 business days to arrive if the designated location is in or near California. Shipping can take 4-7 business days for those in other states. If you have not received your order within 10 business days, please notify us at our email address.

WHAT IS THE APPROPRIATE AGE RANGE FOR THE BOOKS?

We incorporate challenging vocabulary and subliminal literacy skills into our work, so our books are most suitable for ages 8 and up to read independently. This has been confirmed by several readability checkers. Gifted children, especially, will value our approach. Also, as is the tradition with babies and toddlers, our books can still be read to little ones. Try allowing your child to view the vibrant illustrations whilst providing your own, shortened commentary.

YOU MENTION THAT THE BOOKS ARE ESPECIALLY SUITED FOR GIFTED CHILDREN. WHY IS THAT?

Gifted children develop asynchronously meaning that they may be several years ahead of their peers in certain concepts yet still childlike in other areas. Our books combine innocent, friendly pictures with occasions of academic vernacular. On the surface, our stories are simple and fun, but all our books contain profound themes. There are not many book series’ which cater to children who show early signs of possessing higher than average intelligence. Our books are a part of that solution! Visit our blog to learn more!

WHY DID YOU CHOOSE BOARD BOOKS AS YOUR PREFERRED FORMAT?

Although board books are normally considered to be a literary format for infants/babies, our stories appeal to an older audience. They are the best option for our overall mission. Board books:

  • are less susceptible to tearing

  • have the durability to sustain weathering and withstand time (we desire for our books to be around for decades)

  • make colors and graphics come alive

  • bring back a memory of childlike charm for adult readers

And most importantly, we use this format because we are not afraid to stand out and challenge the status quo!

HOW ARE YOUR BOOKS DIFFERENT FROM OTHER BOARD BOOKS?

We have created our own niche which does not conform to any one standard of writing. For example, we not only utilize end rhymes, but we employ internal and slant rhymes as well. We combine short, choppy sentences with more detailed and varied sentence structures. Because we seek to be a source of universal entertainment, we have taken the liberty of combining various elements such as imagery, hyperbole, dialogue, metaphors, and other literary devices.

AM I ABLE TO PREVIEW BOOKS BEFORE MAKING A PURCHASE?

Yes! Book previews are available via Youtube.

IS MY PAYMENT/CREDIT CARD INFORMATION SECURE?

Yes! Our website uses the payment processor Stripe.com which includes all the necessary security features as other reputable online retailers. Please feel free to review our privacy policy at the bottom of the page to learn how we protect your sensitive information.

HOW MANY BOOKS WILL YOU PRODUCE? WHEN WILL THE NEXT COLLECTION DEBUT?

We release six books at a time as a collection. We intend to write and release books for the foreseeable future (at least until our muse turns 18 years old). Upcoming releases will always be posted on our website and social media platforms. Sign up for our mailing list or follow us on social media to be notified of new arrivals!

HOW LONG ARE YOUR BOOKS?

Each book is 8 pages front and back, including the covers. In total, there are 16 pages.

HOW ARE YOUR BOOKS MADE/PRODUCED?

We work with the printing company Pint Size Productions. After we create our books, they use a professional printing press and send all publications to our headquarters. As each order is placed through our website, the Levi&Toonk team packs and ships them ourselves. Every purchase is then sent directly to you with our love and personal touch.

DO YOU ONLY OFFER BOOKS FOR PURCHASE?

At this time, we only offer books for purchase (enrichment activities will always remain free). We intend to eventually add more themed products in the future such as: t-shirts, bags, and growth charts!

DO YOU HAVE ANY CURRENT PROMOTIONS/SALES/DISCOUNTS?

No, but we always have plans in the works! Please sign up for our mailing list to be notified of future sales and discounts. Be sure to check the Events tab as well!

DO YOU ACCEPT INVITATIONS TO EVENTS?

Yes! We are open to selling our books on location and/or devoting our time and talent(s) to conferences, children’s festivals, birthday parties, school/library readings, and other events where there is a need for minority representation, innovative literature, beautiful visual art, and #blackgirlmagic. Please email us for all inquiries.